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some steps to solve the problem are as follows :

Now you know about the problem and here we provide you some methods to fix the issue just follow these steps,

remove filters from your Aol gold:

There is an option of applying the filter in email. Sometimes it directly start working and this filter direct sends email in the trash folder so you can`t read the email and it doesn't show in your inbox. So what you have to do first, remove the filter so each and every message comes in your inbox after this your aol desktop gold will work properly and easily send and receive emails.

proper internet connection :

Some time the sender sends the message but the receiver cannot receive the message. there are two reasons that`s why receiver cannot receive the emails due to high traffic or poor internet connection. first, check your internet connection and then restart the WiFi. after this restart your system and reconnect it to your system  now your aol desktop gold will receive the messages or you can send mails from aol desktop gold.

Open spam folders:

security of aol gold is too high. it will directly send some doubtful mails in the spam folder. you have to check your spam folder and if you found your email then click on that email then a window is open  and an option will arrive then select not spam. now your email will show directly into the inbox. This will happen mostly with users and it's a common problem faced by users.

clear the cache:

this is very important to clear cache, history, cookies. if a user did not delete this stuff then maybe aol gold face some problems while receiving the mails. so it's better, clear cache, cookies, browser history daily. and it's a better way to speed up your internet browser.

off the popup blocking software:

if you are using the pop-up blocking software and emails open in new window then they might be creating problems to receive emails so disable the pop-up blocking software as soon as possible.

aol desktop/AOL desktop gold works slowly? then don`t worry we have a solution of this problem. actually, this problem is very common. and it arrives due to some reason . it can be solve. if your aol is also working slowly then you can check this article.

follow these steps to resolve your problems. if these solutions are not working then you can contact the service center of aol and you can ask about the solution or you can also check the official site of aol gold which is remotesupport.aol.com